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Not sure extended directory configuration is required
If you are going to use Directory Assistance then that should work OK.
You did the correct thing using pubnames.ntf to create it.
Whether the user will see the new directory or not when they get an address book lookup will depend on a number of things.
If the user doesn't have a directory server specified in their location document and they are on an "online" location then they should be getting directory listings from their home mail server. If you have multiple Domino servers and you are not specifying a directory server in the location you need to ensure that you have enabled directory assitance on those as well and that the directory assistance "rule" either points to a local replica copy or specifies the server as well as the database.
Also check that your rule is enabled. You shouldn't need to mess about with LDAP.
In general for the administrator, one sign that it is working would be that when you are in the admin client, on the people tab you should see the main names.nsf plus all directories configured in da.nsf.
HTH but it's a bit difficult to tell exactly why its not working without seeing it!
Feedback response number WEBB89HKGQ created by ~Kim Froresatherings on 09/21/2010